SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we
collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol
(IP) address in order to provide us with information that helps us learn about your browser
and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our
store, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit
card, place an order, arrange for a delivery or return a purchase, we imply that you consent
to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either
ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact
you, for the continued collection, use or disclosure of your information, at anytime, by
contacting us at info@trelestech.com or mailing us at: TreLeS Technologies Private
Limited, 65/573, St. Benedict Second Cross Road, Ernakulam – 682018, Kerala, India.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate
our Terms of Service.
SECTION 4 – PAYMENT
We use Razorpay or similar platforms for processing payments. We / Razorpay / similar
platforms do not store your card data on their servers. The data is encrypted through th
Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your
purchase transaction data is only used as long as is necessary to complete your purchase
transaction. After that is complete, your purchase transaction information is not saved.
Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI
Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American
Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our
store and its service providers.
For more insight, you may also want to read terms and conditions of such payment
platforms.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your
information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other
payment transaction processors, have their own privacy policies in respect to the information
we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can
understand the manner in which your personal information will be handled by these
providers.
In particular, remember that certain providers may be located in or have facilities that are
located a different jurisdiction than either you or us. So if you elect to proceed with a
transaction that involves the services of a third-party service provider, then your information
may become subject to the laws of the jurisdiction(s) in which that service provider or its
facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application,
you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not
responsible for the privacy practices of other sites and encourage you to read their privacy
statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry
best practices to make sure it is not inappropriately lost, misused, accessed, disclosed,
altered or destroyed.
SECTION 7 – COOKIES
We use cookies to maintain session of your user. It is not used to personally identify you on
other websites.
SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or
province of residence, or that you are the age of majority in your state or province of
residence and you have given us your consent to allow any of your minor dependents to use
this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently.
Changes and clarifications will take effect immediately upon their posting on the website. If
we make material changes to this policy, we may notify you here that it has been updated, so
that you are aware of what information we collect, how we use it, and under what
circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred
to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have
about you, register a complaint, or simply want more information contact our Privacy
Compliance Officer at info@trelestech.com or by mail at TreLeS Technologies Private
Limited, 65/573, St. Benedict Second Cross Road, Ernakulam – 682018, Kerala, India.
